Privacy Policy

Privacy Policy of Sorrento Holidays

Sorrento Holidays, in compliance with the provisions of the Legislative Decree 196/2003 and the General Data Protection Regulation (EU) No. 679/2016 (GDPR), is committed to protecting your privacy and ensuring the confidentiality and security of your personal data. This Privacy Policy explains how we collect, use, store, and share your personal information when you use our services or visit our website.

Data Controller

The Data Controller responsible for the processing of your personal data is Ms. Ersilia Esposito. You can contact the Data Controller at the following details:

• Email: info@sorrentoholidays.com
• Telephone: +39 0818774808
• Mobile: +39 3287612389

Types of Data We Collect

We may collect the following types of personal data:

• Personal identification details (e.g., name, surname, date of birth)
• Contact details (e.g., email address, phone number, mailing address)
• Payment and transaction information
• Other data necessary for the provision of our services

Purpose of Data Processing

Your personal data is processed for the following purposes:

• To provide the services requested (e.g., booking and reservation services, customer support)
• To communicate with you regarding your bookings, promotions, and other relevant updates
• To comply with legal obligations and regulatory requirements
• To improve the user experience on our website

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Your consent
• The necessity for the performance of a contract (e.g., the booking process)
• Compliance with legal obligations
• Legitimate interests pursued by the Data Controller

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, and for a maximum period permitted by law.

Your Rights

Under the GDPR, you have the following rights regarding your personal data:

• Right of access: You have the right to request access to your personal data.
• Right to rectification: You can request corrections to any incorrect or incomplete data.
• Right to erasure (right to be forgotten): You can request the deletion of your personal data.
• Right to restriction of processing: You can request a restriction on the processing of your data.
• Right to data portability: You can request the transfer of your personal data to another service provider.
• Right to object: You can object to the processing of your data, particularly for direct marketing purposes.

To exercise any of these rights, please contact us at the details provided above.

Data Security

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction.

Sharing of Personal Data

We may share your personal data with third-party service providers who assist us in providing services to you. These third parties are required to protect your data in compliance with this Privacy Policy.

We do not sell, rent, or trade your personal data to any third party.

Cookies

Our website uses cookies to improve user experience, provide customized content, and analyze site traffic. You can manage your cookie preferences through your browser settings.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be communicated on our website, and the revised policy will be effective upon posting.

Contact Information

If you have any questions or concerns regarding the processing of your personal data, please contact us:

Mobile: +39 3287612389
Email: info@sorrentoholidays.com
Telephone: +39 0818774808